The Rosy Wrench does not surprise clients with extra items on the bill. We don't exercise creative license without the consent of our clients. We don't abandon projects because they're boring or the client is too picky.
Everybody makes mistakes. If we order the wrong part that's non-returnable, or spray the wrong color, or lose a nut or bolt, we don't charge you for the fix. That's on us.
The Rosy Wrench takes pride in its work. We don't accept a project only to cut corners in order to get it out the door as quickly as possible. We treat each build like our own. We don't cover dents and rust with body filler. We don't charge for premium materials and then sneak in the cheap stuff. And we don't treat our clients with disrespect.
Yes we do oil changes and brake jobs and coolant flushes etc. But that's not our primary business. While we're not always a FIFO shop, The Rosy Wrench doesn't give your project's place in queue away so a Honda Accord can get some new spark plugs.
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